Autopilot
From instant guest replies to housekeeping schedules and smart lock codes, Roomspilot keeps operations moving 24/7 without manual follow-up.
Automation queue
Live-
Send check-in instructionsAutomated
Trigger: Booking confirmed | Channel: Message + Email
-
Assign cleaning taskAutomated
Trigger: Checkout complete | Assignee: Housekeeper group
-
Reset smart lock codeAutomated
Trigger: Guest checkout detected | Device: August Lock #23
Keep manual overrides at any step and monitor automation logs for complete visibility.
Automations that feel personal, not robotic
Create smart journeys with personalization tokens, fallback logic, and approval steps so every guest interaction feels custom.
Timed messaging flows
Welcome, pre-stay, upsell, and review campaigns triggered by booking status or stay milestones.
Conditional logic
Customize flows based on channel, property type, or VIP tags without duplicating work.
Human-in-the-loop
Route sensitive replies to managers for review before sending to guests.
Performance analytics
Measure open rates, response times, and task completion trends to continually optimize flows.
Keep operations humming without constant oversight
Coordinate cleaners, maintenance teams, and concierge partners with automated assignments, mobile notifications, and proof-of-completion tracking.
- Mobile-friendly portals — Vendors update status, upload photos, and receive next steps on any device.
- Location-aware triggers — Automations fire when smart locks open or noise sensors detect issues.
- Escalation workflows — Route missed tasks or guest alerts to managers with SLA timers.
“Before Roomspilot we spent hours sending lock codes and chasing cleaners. Now, Autopilot orchestrates everything—from guest updates to device resets. Our response time is under 5 minutes even when the office is closed.”